The Support Services division oversees the Department of Juvenile Services' capital planning and budgeting, human resources, information technology, professional training, research and evaluation, system reform, general services, and other services that are necessary so that the agency may efficiently and effectively accomplish its goals.
The Capital Planning and Budgeting Unit (CPBU) is responsible for coordinating the development and implementation of the department's Capital Improvement Program (CIP). The scope of the proposed capital projects included in the Capital Improvement Program range are from land/building acquisition, demolition, design, renovation, new construction, and equipping the new buildings.
The System Reform Unit is responsible for statewide and local strategic coordination of the Juvenile Detention Alternatives Initiative (JDAI). The unit is also responsible for identifying system reform opportunities to reduce racial and ethnic disparities that may exist in agency policies and practices, and collaborate with local partners to reduce such disparities where applicable.
The Information Technology Unit is comprised of three key divisions, including Network Operations, Telecommunications, and Security Services and Applications. Information Technology staff travel statewide to support the technology needs for all Department of Juvenile Services field offices and facilities.
The Professional Training and Education Unit (PTEU) is responsible for the supervision, coordination, and delivery of entry level and in-service training programs for the Department of Juvenile Services. The unit is also responsible for providing staff development and process enhancements in accordance with the Maryland Police and Correctional Training Commissions' regulations and departmental policies by providing efficient and effective programs and services.
The Research and Evaluation Unit oversees all data reporting, program evaluation, and research activities at the Department of Juvenile Services. It insures that all policies, initiatives, and programs are well supported by data and research. The office produces annual reports and develops and implements ad hoc, regular management reports, and briefings. It partners with universities and other outside research professionals on a variety of larger scale data analysis projects.
The Human Resources Unit is responsible for advising management and staff on all rules, policies, and directives through the Department of Juvenile Services, Department of Budget and Management (DBM), and the Memorandum of Understanding (MOU). The unit is responsible for recruiting all positions, approving interview panels and questions, Employee Relations, approving the Family and Medical Leave Act (FMLA), hearing grievances and discipline, and return to work procedures. Employee Services consist of approving acting capacity pay, employee to employee sick leave donations, coordination of health benefits, retirement and accident leave, along with Human Resources training for supervisors and employees. Working with the union through the Labor Management Committee (LMC) and the Memorandum of Understanding (MOU).
The Department of Juvenile Services General Services Unit consist of Facility Maintenance, Fleet Property and Leasing, and Recycling and Energy. Facilities Maintenance provides daily services to ensure that the maintenance needs of the physical plants are met and maintained along with working with the Maryland Department of General Services on projects. Fleet provides and ensures that the department's vehicles are purchased, maintained, and repaired to ensure safe and efficient transportation for youth and staff. Maintains inventory controls and accounts for all assets within the department. Leasing ensures that leases are renewed in a timely and efficient manner. Recycling ensures that all reporting requirements and goals are achieved. Energy oversees conservation program.
The Accounting Unit performs all general accounting tasks including accounts payable, accounts receivable, payroll, employee leave accounting, and the statutory closing of the fiscal year for the department.
The Budget Unit prepares the annual operating budget for the Department of Juvenile Services. The budget is prepared based on major programs including all Headquarters, Regional Operations, and Support Services. The Budget Unit also monitors the spending of appropriated funds and provides review and approvals related to funding for major procurement activities.
The Youth Assistance Unit reviews youth in certain out of home placements by the department to determine eligibility for federal financial participation in the cost of care and services through the federal Title IV-E Foster Care Maintenance Program, for medical services through the Maryland Medical Assistance Program, and is the representative payee for Social Security/ Supplemental Security Income benefits.
The Procurement Unit is responsible for the procurement of all goods and services required to operate the Department of Juvenile Services' facilities, community offices, and headquarters operations.
120 West Fayette St. Baltimore, MD 21201